Amazon Connect Service API

Amazon Connect is a cloud-based contact center service. The API provides programmatic access to create and manage contact center instances, users, routing profiles, contact flows, queues, hours of operation, security profiles, and real-time and historical metrics for customer engagement operations. Contact Support: Name: Amazon Web Services

• Chat
• Contact Center
• Customer Service
• Voice
• AI
• Omnichannel
• Postman Collection

Overview

Amazon Connect Service API is a Postman Collection published by Amazon Connect on the APIs.io network.

Amazon Connect is a cloud-based contact center service. The API provides programmatic access to create and manage contact center instances, users, routing profiles, contact flows, queues, hours of operation, security profiles, and real-time and historical metrics for customer engagement operations. Contact Support: Name: Amazon Web Services

The collection contains 41 requests organised into 42 folders.

Tagged areas include Chat, Contact Center, Customer Service, Voice, and AI.

Requests & Folders

instance

users

routing-profiles

queues

contact-flows

hours-of-operations

agent-status

security-profiles

contact

contacts

metrics

search-contacts

tags

federation-token